The car was in perfect condition—not a single scratch. They are very thorough with the pre-rental inspection, which I actually appreciate so there are no surprises later.

Total nightmare with their 'damage' department. They claimed I scratched the rim and sent me a bill for $400 a month later. I had pictures showing the rim was fine. It took a threat of a credit card chargeback to get them to drop it.

Their counters are always so sleek and modern looking. It’s a small thing, but it makes the whole experience feel a lot more high-end than the competitors.

I rented from them in Germany and it was incredible. High-speed cars, perfect condition, and the staff spoke perfect English. They really understand the 'luxury' side of renting better than the American brands.

The staff at the desk were a bit pushy with the insurance upgrades. I already have my own, but they made me feel like I was making a huge mistake by saying no.