The app estimate said 45 minutes, but it took two hours. When the guy finally showed up, he was great, but the wait was frustrating. I think they struggle with volume during rush hour or bad weather.

Very professional. I love the "Rescue" app—it's super easy to use.

You don't even have to be an Allstate insurance customer to use their roadside app, which is cool. I used their 'pay-per-use' service when my car died and it was way cheaper than calling a local tow company directly.

Their 'Signature Motor Club' is solid. I’ve used it for a jumpstart and a winch-out when I got stuck in the mud. Both times the guys were professional and knew exactly what they were doing. Highly recommend.

Pretty seamless experience. I used the app and a truck was there in 40 minutes. No drama.