Their brokers are masters of negotiation. We were ready to walk away from a deal, but our JLL rep found a creative way to structure the build-out allowance that made everyone happy. Total pros.

JLL's investment management side (LaSalle) is top-tier. They’ve been very consistent with our returns even during the interest rate hikes last year. They’re smart, careful, and they communicate clearly.

Top-tier maintenance and engineering staff. We had a complicated server room cooling issue and their on-site tech solved it in twenty minutes. These guys really know the technical side of buildings.

Excellent data and market reports. They really help you understand your property's value.

The administrative side can be a bit 'red tape' heavy. Every small change to the lease or a request for a new keycard requires three forms and two approvals. It's very secure, but it can be a bit slow.