Their scheduling window is way too wide. 'Between 8 AM and 12 PM' basically means I have to waste my whole morning waiting around. I wish they had a more precise GPS tracker like the bigger companies.

The treatment works, but I find their billing statements a little confusing to read. I can never tell if I'm paying for the last visit or the next one. They could definitely modernize their website.

They have this '110% money-back guarantee' and they actually stand by it. We had a re-infestation of silverfish and they didn't just re-treat it; they gave us a credit on our next bill. That's how you keep customers.

Very family-oriented. They really care about their customers and it shows.

Very reliable in the Southeast. They’ve kept our house bug-free for over five years now.