They tried to charge me for a tiny scratch on the bumper that was definitely there when I picked it up. Luckily, I took a video during the walk-around. ALWAYS take pictures of the car before you leave the lot, because they will look for any reason to keep your deposit.

Pricey compared to the budget brands, but you're paying for the convenience of being right in the terminal. The cars are usually top-tier trim levels, too. If you're on a budget, look elsewhere, but if you want a nice ride, Hertz is solid.

Avoid their EV rentals unless you know exactly where you're going to charge. They pushed me into a Tesla and didn't mention that the 'supercharger' network near my hotel was down. Spent three hours of my vacation sitting at a slow charger in a parking garage.

The 'Gold Plus Rewards' is the only way to go. I just walk past the counter, find my name on the board, and pick whatever car I want from the aisle. No lines, no paperwork, just get in and drive. It’s the smoothest experience at the airport.

I was charged for gas even though I returned it full. Took three phone calls to get a refund.