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USA
4.0
All reviews
8 total
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MSMiles Shaw2026-02-16The interface feels a bit dated. In a world of sleek apps like Notion or Slack, ServiceNow still feels like it was designed by an old-school enterprise committee. It’s functional, but it’s definitely not 'fun' to use.
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BGBianca Griffin2026-01-06ServiceNow is the backbone of our IT department. We moved all our ticketing and HR requests over to their 'AI-First' portal, and our response times have dropped by like 40%. It’s amazing how much it can automate without a human even touching it.
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DRDiana Reed0000-00-00The "engine room" of our IT department. It automates all the boring ticketing and workflow stuff.