MDLive is built right into my insurance app, so it was basically $0 for me to see a doctor for a UTI. The process was so fast and I didn't have to leave my house while I was in pain.

The video quality can be hit-or-miss depending on your Wi-Fi. It’s definitely better to do it on a laptop than a phone if you want a clear picture, but the audio always seems to work regardless.

I had a weird experience where the doctor told me one thing during the call, but then the notes in my summary said something completely different. It was a bit confusing to figure out which instructions to follow.

The therapist I matched with was incredible. She really dived deep into what I was going through and I felt like she actually 'got' me. I’ve already recommended the app to three of my friends.

Getting through to a doctor was fast, but they couldn't help with my specific referral, so it felt like a wasted co-pay.