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Last updated: December 1, 2025
Your privacy matters to us. This Privacy Policy explains how Credible Captain collects, uses, stores, and protects your personal information while providing a secure, transparent, and trusted review platform for consumers and businesses.
By using the Site, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Name or username
Email address
Reviews, comments, responses, or other submitted content
Business profile information (if applicable)
Communications sent to us
IP address
Device type, browser type, and operating system
Pages visited, time spent, and interaction data
Cookies and similar tracking technologies
How We Use Information
We use collected information to:
Operate, maintain, and improve the platform
Display reviews, ratings, and credibility indicators
Moderate content and enforce platform rules
Communicate with users and businesses
Detect fraud, abuse, or manipulation
Comply with legal and regulatory obligations
We do not sell personal information.
Reviews and Public Content
Reviews, ratings, business responses, and certain profile information are public by design.
When you submit a review or response, you acknowledge that:
Your content may be publicly visible
Your username or chosen identifier may be displayed
Submitted content may remain visible even if your account is inactive, unless removed under platform rules
Cookies and Tracking Technologies
Credible Captain uses cookies and similar technologies to:
Improve functionality and performance
Understand user behavior and traffic patterns
Maintain security and prevent abuse
You may adjust cookie settings through your browser. Disabling cookies may limit some features of the Site.
Sharing of Information
We may share information only in the following circumstances:
With service providers assisting in site operation
To comply with legal obligations, court orders, or lawful requests
To protect the rights, safety, or integrity of Credible Captain, its users, or the public
We do not share personal information for third-party marketing purposes.
Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes described in this Policy
Maintain platform integrity and historical review context
Comply with legal or regulatory requirements
Public reviews and responses may be retained even after account deletion, subject to moderation policies.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system can be guaranteed to be completely secure.
Use of the Site is at your own risk.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal data
Object to or limit certain processing activities
Requests may be subject to verification and legal limitations.
Children’s Privacy
Credible Captain is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on the Site. Continued use of the platform constitutes acceptance of the updated Policy.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, you may contact us at:
Email: support@crediblecaptain.com
Website: https://www.crediblecaptain.com
