Lufthansa
Lufthansa
Credit Score:
3.9
Industry: Airlines
This score is calculated from genuine customer reviews and updates automatically. Scores reflect exactly what customers submit.
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This score is calculated from genuine customer reviews and updates automatically. Scores reflect exactly what customers submit.
Company Contact Info
Europe
3.9
All reviews
9 total · Write a Review
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How Credible Captain labels reviews
  • NS
    Noah Sinclair
    2026-03-07
    5
    The cabin crew was so professional and attentive. It still feels like a 'classic' airline experience where they actually care about the passengers.
  • AS
    Ariana Steele
    2026-02-12
    1
    Trying to get a refund for a medical emergency was a nightmare. I spent weeks being bounced between departments with no one taking responsibility.
  • FD
    Faith Donovan
    2026-01-23
    2
    The IT system is so dated. I couldn't check in online or choose my seat, and the staff at the airport were quite rude about the whole thing.
  • SP
    Sadie Price
    2026-01-11
    5
    A major network carrier combining premium service, broad connections, and rigorous operational standards.