Amex Global Business Travel
Credit Score:
4.0
Industry:
Travel Agencies
This score is calculated from genuine customer reviews and updates automatically. Scores reflect exactly what customers submit.
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This score is calculated from genuine customer reviews and updates automatically. Scores reflect exactly what customers submit.
Company Contact Info
USA
4.0
All reviews
7 total
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CBCaroline Blake2026-04-10The interface for booking hotels feels a bit dated and clunky. It's not as intuitive as the sites I use for my personal travel.
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BHBruce Hayes2026-03-28Their 24/7 support is actually 24/7. I was stuck in Tokyo at 3 AM and they had me re-routed and in a hotel within thirty minutes.
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GWGregory Williams2026-03-23The booking system is robust, but trying to reach a human during a flight cancellation was a nightmare.
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TFTony Fletcher2026-03-15Our company just switched to Amex GBT and the mobile app is a lifesaver. Being able to rebook a cancelled flight while standing in line is huge.
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INIrene Norton2026-02-13The service fees are pretty high for a simple domestic flight. I feel like I could find the same price myself in five minutes on Google.